PIA: process intelligence and automation
Optimize, automate, secure. PIA maps how work really flows through your organization, connects the systems you already own, and automates the repetitive steps, without adding new complexity.
Most organizations underuse the tools they already own.
The software is paid for. The work still runs on re-keying, email chains and spreadsheets.
Manual re-entry
The same data typed into three systems, with errors at every step.
Siloed systems
Legacy applications that do not talk to modern ones, so people carry information between them.
No visibility
Leadership cannot see where time goes, so nobody can fix it.
What PIA does.
A managed service that redesigns workflows to remove bottlenecks, cut costs and get more value from what you have.
- 01Discover
- Process discovery and bottleneck analysis across departments and systems.
- 02Connect
- Integration design that links legacy systems to modern tools, plus data cleanup and standardization.
- 03Automate
- Workflow automation for approvals, updates and routine tasks, with documentation, training and rollout planning.
- 04Measure
- ROI dashboards and impact reports for leadership, and a roadmap for continuous improvement.
Modernize SCADA and PLCs.
We upgrade PLCs, add new SCADA equipment and integrate it with the systems you already run, so your control room can automate securely.
- PLC upgrades
- New SCADA equipment
- SCADA integration with the systems you already run
- Secured control room automation
See every step, and what it saved.
Each automated workflow records every step, who approved it and how long it took, and the impact rolls up into one report for leadership.
A workflow run
Impact
Illustrative screens with sample data.
Automation that does not open new doors.
We are a security company first. Every workflow we automate is hardened before it goes live, so efficiency never comes at the cost of a new way in.
- Multi-factor authentication on every automated workflow
- Access controls that follow least privilege
- Logs for every step, so processes are consistent and audited
- SCADA addition and integration enabling secured control room automation
Where PIA helps.
Typical workflows by sector.
| Sector | Typical workflows |
|---|---|
| Government, municipalities and departments of public works | Permitting, fleet, HR, finance and compliance |
| Utilities and critical infrastructure | Regulatory reporting, asset tracking, work orders and SCADA integration |
| Education and SLED | Student services, grants and vendor processes |
| Public health | Intake, approvals and records |
PIA works with the platforms you already pay for, such as DocuSign, Verizon Reveal, Tyler Technologies, Sortly, GE and Rockwell Automation.
The result: reporting you can audit.
Every automated workflow logs every step, so the paperwork behind compliance stays consistent and audited.
Water systems
Regulatory reporting and work orders that record each step for your annual certification.
Incident reporting
Incident reports, approvals and follow-up tasks that route themselves, so nothing is dropped.
Grants
Grant and vendor processes automated, with a log of every step.
Find the hours hiding in your workflows.
Start with a process discovery: we map one workflow end to end and show where the time goes.
Prefer to talk now? 973-339-0090
